Thursday, February 23, 2006

Ah.. the simplicity of life

Yesterday, I had to make a trip to Dillard's to see if they would reissue me a gift card because the one I gave to someone at Christmas was stolen.

So I walk up to the register from which I bought the card back in December (yes, I remembered exactly which one... not sure why, but I did). The nice lady working that register told me that I needed to go to Customer Service on the second floor. No problem... the escalator was near by, so I made my way to the second floor.

As I reached the end of my escalator ride, I see a sign looming in the distance... "Customer Service." Well that was easy, I thought to myself. So I walk straight to this easy-to-find customer service counter. I wait there for what seems like a long time, but it was probably less than a minute.

Finally, another nice lady arrives and asks me if she can help me. I tell her my story... to which she responds (I am not making this up): "Oh.. you need actual customer service."

She then gives me directions: "Go through the furniture section and make a right... you will need to go to where it says Gift Wrap."

I am so glad that life is getting simpler and easier to understand...

6 comments:

dovie said...

That. Is. Fabulous.

elly said...

That's hilarious - too bad you didn't have a gift you could have asked her to wrap!

Mike said...

No, for ACTUAL gift wrap, you'd have to go to Lost & Found.

Shanna said...

But did you get a new card? Whether you can shop for fabulous clothes is the important thing here.

Todd Richards said...

Unfortunately, the card had already been used by the thief... so they could not reissue one.

Michael & Meg said...

Oh how I feel you pain! We registered at Dillard's and had quite a few things to take back. I think I even embarassed my mom I was so irritated.